Exclusively Serving the Hotel Industry

Accounts Payable, Perfected for Hotels

Concierge Accounts combines dedicated AP specialists with digital automation to manage your hotel's invoices, payments, and vendor relationships — so your team can focus on guests, not paperwork.

On-time payments, every time
Invoice error detection
Full vendor management
Real-time AP visibility

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What We Do

Comprehensive AP Services for Hospitality

Every service is tailored to how hotels actually operate — seasonal demand, OTA billing, channel packages, and multi-vendor ecosystems.

Core Service

Invoice Intake & Accuracy Monitoring

Every invoice that enters your AP process is captured, validated, and scrutinized before a single payment is made. We catch the errors that cost hotels thousands each year.

Invoice receipt via email, portals, and digital capture
Validation for required fields, duplicates, and vendor matching
Line-item review for pricing errors and overcharges
GL coding and cost center allocation
Approval routing to reduce cycle time

Vendor Relations

Vendor Management & Exception Handling

We act as the bridge between your hotel and its vendors. From resolving billing disputes to managing ongoing communication, we handle the conversations so your team doesn't have to.

Vendor inquiry response and status updates
Exception handling: missing POs, price mismatches, missing approvals
Discrepancy documentation with clear audit trails
Coordination with procurement for dispute resolution
Backlog cleanup during peak season volumes

Payments

Payment Execution & Cash Flow Protection

We pay your bills on schedule, every time — protecting cash flow, eliminating late fees, and strengthening vendor relationships. All payment runs follow your approval policies.

Payment scheduling optimized for your hotel's revenue cycles
Duplicate payment prevention and quality controls
Vendor master verification and documentation
Month-end reconciliation and accrual support
You retain full approval authority — we execute

At a Glance

Everything Your Hotel's AP Needs

A full-service accounts payable solution designed around hospitality operations.

Invoice Processing

Digital capture, validation, GL coding, and approval routing for every invoice your hotel receives.

Vendor Management

Inquiry handling, dispute resolution, and ongoing vendor communication managed on your behalf.

Payment Execution

On-time payments, duplicate prevention, and cash flow optimization aligned to your revenue cycles.

Reporting & Visibility

Real-time dashboards, aging reports, and spend analytics so you always know where your AP stands.

Month-End Support

Reconciliation, accruals, and cutoff management to keep your books clean every period.

Compliance & Controls

Audit trails, approval policies, and segregation of duties built into every step of the process.

How It Works

Getting Started Is Simple

We integrate with your existing systems and team in weeks, not months.

Discovery Call

We learn about your hotel's AP volume, vendors, systems, and pain points.

Custom Setup

We configure workflows, approval chains, and reporting to match your operations.

Seamless Handoff

Your dedicated team takes over AP processing with full transparency from day one.

Ongoing Optimization

We continuously refine processes, flag anomalies, and adapt to seasonal demand.

Why Concierge Accounts

Built Exclusively for Hotels

Hotel-Only Expertise Deep knowledge of hospitality vendors, OTA billing structures, and property management system workflows.
Free Your Staff's Time Let your team focus on guest experience and revenue — not chasing invoices and fielding vendor calls.
Full Transparency & Control You retain approval authority. We execute. Real-time dashboards and reporting keep you informed at every stage.
Proactive Cost Monitoring We flag pricing anomalies, contract changes, and channel package shifts before they impact your budget.